The labor laws in Canada are based on the principles of contract law, which is also observed in many other countries. These are policies that cover all types of agreements about the exchange of services, goods, properties and money. They also encompass legal requirements and issues, such as unfair dismissal, payment of damages and reasonable notice of termination. Working in a similar fashion to the United States, Canada’s laws maintain separate regulations for workers who are part of a union and those that aren’t.
April 15, 2013
Environmental concerns are growing in importance. This is because they often involve elements that affect the health, well-being and economy of the local population. In most cases, the private sector lends a hand to help out the government by monitoring threats to the environment and helping out in advocacy programs and rehabilitation efforts. More government legislation is also being created in order to force companies to take a more pro-active and responsible attitude to the way that they deal with wast.
August 30, 2014
Regardless of the size and type of business you are operating, good customer service is essential to the success of your business. According to an educational website, customer services involves taking good care of clients’ needs by proving professional, helpful and quality assistance before, during and after the purchase of products and services. Undoubtedly, customers are your business’ most important assets since they are the ones bringing in the revenues. Without them, your business would not exist.
As a business owner, you obviously have a set of strategies to develop and prosper your business; and one of these strategies should include providing excellent care for your clientele. If your business employs several workers, you can emphasize customer service by making it part of your operating policies manual. Drafting this type of document can be quite a challenge but you can seek the help of professionals like the one featured on this site of a Minnesota corporate law firm. With such a manual on hand, good customer service will be standard practice for the business.
There are several reasons why providing excellent service to clients makes good business sense. Firstly, it will give your business an edge over your competitors. Secondly, it fosters loyalty among your clients who will likely buy from you again and again. Thirdly, having a reputation as a business with good customer encourages new customers to patronize your products.
One of the key aspects of customer service is communication. Many businesses send electronic mail to their clients on a regular basis but this may not be sufficient or too impersonal. Communicating with customers, to be effective, must be more engaging. This does not mean spending all working hours having one-on-one consultations with customers. However, you can make good use of various technologies like social media and chat sites to make business-client interaction more personal. Additionally, you can utilize these web-based tools to gather feedback from your customers. From the comments and opinions that you obtain, you can better assess the needs of your customers and improve your products and services accordingly.
Granting that your customer base is growing at a steady rate, do not be in such a hurry to expand your business at the expense of quality. Expanding businesses sometimes fall into the trap of neglecting their customers for the sake of profit and growth. Cheaply made goods, poorly made designs and materials, mediocre service, and rude and inefficient staff are indicators of a business that has overlooked good customer service. The unfortunate result of this situation is loss of customer loyalty. For example, if you plan to acquire another business and need to hire additional office workers, instilling in them the principles of customer service is as important as the legal advice you acquired for your business purchase from experts like the Minnesota business lawyers found on this site. This will guarantee the consistency of customer service.
Even if your business is currently successful, never rest on your laurels; because customer service means constantly seeking ways to improve your product or service. Remember that the expectations of clients are never static and your competitors are always finding ways to meet these expectations. Thus, you need to be updated on trends and customer preferences while being creative and innovative.
Certainly, customer service is not the only factor that will bring success to your business; but is it an important one and neglecting it can be devastating. Thus, in dealing with your clients, be sure that the service you provide is exemplary and beyond their expectations.
August 23, 2014
Holidays and surgery seem to go together hand in hand these days and much of that is to do with the rising cost of healthcare. Medical tourism has turned into one of the most lucrative markets in the world, thanks mainly to the huge amounts of money that can be saved.
Many people who consider cosmetic surgery in Canada choose to travel to the USA because of the vast difference in cost. No single country has a monopoly on the cost of health care anymore, each one reaping some benefits of the latest craze. And, just because a treatment is cheap, that doesn’t necessarily equate to poor quality either.
Many people choose cosmetic surgery to make themselves feel and look better. Take Suzy*. She lost a lot of weight and dropped several dress sizes but, unfortunately, she was left with skin that didn’t fit either.
She couldn’t afford to undergo surgery here in Toronto because the costs were so high. So she opted to travel to the US for her procedure and set an appointment with a cosmetic surgeon in San Diego.
Not only did she get a professional job at a fraction of the cost, she also got to have a bit of a holiday while she was there.
A Face Lifting Experience
Facial surgery or procedures are another reason why many people choose medical tourism. A facelift, dermal filler, even a Botox injection, can often be found cheaper in another country and you get to combine the procedure with a holiday while you are at it.
Lucy* was concerned about the wrinkles appearing on her face. She is only in her mid-thirties, doesn’t smoke, drinks little and exercises. Needless to say, she felt she was looking old before her time and decided to give Botox a try.
Now, the cost of Botox in Canada is not that expensive but she chose to head to a clinic that offered Botox in San Antonio, so she could combine it with visiting family in the same area. And, it was slightly cheaper in the USA as well.
The beauty of cosmetic tourism is that, provided it isn’t too complex a procedure, the patient can often enjoy a holiday at the same time. Not only that, recuperation can be done in luxury, compared to a hospital room or even your own home.
Many medical tourists report that their recuperation went much smoother because they were booked into luxury hotel suites with all the mod cons. And because they felt like they were on holiday – I guess the spirits are a little higher which tends to reduce recovery time!
Accounting for Cosmetic Surgery
We often get asked if cosmetic procedures can be accounted for on business tax returns. Unfortunately, unless they are a medical necessity and can be proved as being vital for the business, the answer is no.
Should you find that you do need surgery though you should keep all invoices and receipts, all medical records. Contact the Canada Revenue Agency and ask – you never know.*
* Names changed to protect identities
August 22, 2014
Social media is defined as a means by which people interact by creating and exchanging information thru online networks and communities. Today, the popularity of social is undeniable. According to statistics, the number of social network users worldwide reached 1.6 billion in 2013; and this number is projected to balloon to 2.3 billion in 2017.
These numbers are not surprising, considering how almost everyone is using social media these days. It is used to keep in touch with friends and relatives, talk with colleagues at work, share photos, make comments and voice opinions. Apparently, the technology has drastically changed the way people communicate. But more than that, it has also transformed the way companies do business.
Traditionally, businesses relied on advertising campaigns in broadcast and print media to promote their products and services to consumers. However, this approach of dealing with the public is now being challenged by social media, compelling companies to be more transparent, honest and engaging with customers.
Businesses who stubbornly stick to the old ways of dealing with clients run the risk of being left behind in the new era of technologically-driven customer service. For commercial establishments who want to succeed, it is imperative that apart from the more traditional branding, they have to develop an online presence as well. This might not be an easy task especially for small-sized businesses; however, there are several social media marketing companies like Marketing Force, whose services can be of great help.
Social media has enabled businesses to connect with customers in a totally new way. Using tools like Twitter and Facebook, for example, retailers can inform clients about new products and keep them updated on promotions and sales. Since the communication is two-way, customers are also able to initiate correspondence with the companies when needed. Further, social media is now considered as the virtual word-of-mouth, as it can clearly influence consumer decisions. An increasing number of people these days go to product review sites before making purchases.
Owing to the easy access of social media, businesses have the ability to reach a wider range of consumers. This can be a big advantage because they need not spend millions of dollars in marketing thru conventional advertising. However, it has also given rise to the need for businesses to better understand their customers in order to be more engaging.
Financial journalist, Robert Vanderpoel, once said that “the most successful businessman is the man who holds onto the old just as long as it is good and grabs the new just as soon as it gets better.” This evidently applies to businesses today, as they make the transition from being plain sellers to having more personal dealings with customers. With modern technology’s capability for a more open and transparent business-to-client relationship, success will no longer depend on how large a business’ budget is for its advertising campaigns, but on how well it is interacting with customers through social media.
August 22, 2014
Proper Delegation and Getting Things Done
One of the tenets of a good management is to delegate. This does not mean that if you have a task to do, you just send it out to anyone who’s available. Delegating is an art, and a fundamental skill to time-management. To do it properly you have to remember a few things:
- Does it really need to be done? When you think about it, there are some tasks where you don’t need to do anything. You only need to ride it out. This takes a very high level of decision making, and some time to decide on it. Unfortunately, if you realize a mistake in this decision, there is almost no time to do the task.
- Is it worth your time to do it? Specifically, is this something that you are qualified to do, and that you yourself should be doing? If it is something which you are not familiar with, or something that a subordinate can do better, then you should delegate.
- Are your people trained to do it? It is useless to delegate something if the person who gets asked to do the job doesn’t know how to do it. When that happens, things might get worse. You would end up redoing the whole thing, and this would take a lot of more time to do.
- Can it be done within the area? If it cannot be done within the office, or within the general area, you would need somebody familiar with the territory. This means finding somebody local to the area to do the job for you. It’s easy to find a Maui attorney, rather than going to Hawaii for an issue with law and regulations.
- Does it really need to be done now? Some people do things immediately once they are given a task. Unfortunately, there are instances when circumstances would dictate deferring an action or decision until something else happens. If a task would depend on an external event, you should know about it. This would allow you to prioritize things and better manage your time and your resources.
These are some things that a manager or a business man learns after a few years on the job. For some, however, they just never learn, and end up never delegating properly.
August 21, 2014
Car accidents are terrible things in any situation and determining liability is not always easy. But, what happens if one of your employees is involved in an accident while on work duties? Do you, as an employer, have to take any of the liability?
The answer to that may be yes and there are two ways you can be held liable – through vicarious liability or through negligence on your behalf.
Employer negligence can be involve a number of different things – you shouldn’t have employed the person or the person was not properly supervised, for example. If you hire an employee to drive, it is your responsibility to make sure he or she is a safe driver.
As a bare minimum, if the employee is going to be driving commercial vehicles, you must endure they have the relevant license. You should also check their past records and, if necessary, perform random drug and alcohol tests, although these last two are not actually a requirement.
As an employer, you must have proper safety policies in force within your company and all drivers should be monitored for compliance. If federal and/or state records are required, you must ensure these are being completed. If there is a requirement for weight limits, you must also have something in place to ensure the correct procedure is followed. You should also check that reasonable skill and care are exhibited – if you don’t you may find yourself liable.
This doesn’t mean that you are negligent – if you tell your employee to do something then it is as you are doing it. For example, you send an employee to the store to pick up some photocopies and he or she is involved in an accident along the way then you may be liable. However, should that same employee stop off for a coffee or something to eat and has the accident while doing that, you are not liable – he or she would not have been doing something for you.
There are exceptions – if the employee does something intentionally, i.e. runs someone over or hits another car, you will not be at fault.
Help is at hand
If one of your employees has been in an accident and you are concerned about employer liability, consult with a lawyer. A professional and reliable car accident lawyer in Vancouver will be able to explain your rights to you thoroughly.
August 19, 2014
Businesses that welcome customers and visitors are not just expected to provide quality customer service, but they also have the responsibility to keep their premise safe and secured to prevent accidents that may hurt or injure people. The company can be sued if such accident happens and cause the customer to be injured.
A personal injury lawsuit may be filed by the injured person against the business. Lawyers that specialize in this area can be found in Brampton. Find a Brampton personal injury lawyer that has a proven track record in dealing with these cases. There are three elements that must be met in order for the situation to qualify for a personal injury lawsuit. They are duty of care, breach of this duty and harm resulting from the breach.
Duty of Care
As mentioned, businesses have the responsibility to ensure that their premise is safe for their customers. Different cities have varying requirements when it comes to what these businesses should follow when it comes to ensuring the safety and security of their customers. Some of these requirements may include placing a warning sign on wet floors, regularly cleaning the building to prevent falls and slips, and repairing damages that may harm people.
Breach on the Duty of Care
The duty care of care may be breached or violated if the business failed to follow the safety and security regulations required by the law. For instance, if the company failed to place a warning sign on the wet floor or failed to clean the spills on the floor resulting to the slip or fall of a customer, then there’s a breach on the duty of care.
Harm Due to the Breach of Care
To have a basis for the personal injury lawsuit, the customer should prove that the accident caused by the violation on the duty of care resulted to harm. This does not just refer to physical injuries and pain, but inability to do the activities that usually do that brings pleasure to your life, loss of earning and medical expenses as well.
If all three elements are present, then a personal injury claim can be filed against the business with the help of a trusted lawyer.
August 18, 2014
Bicycle couriers use messenger bags to carry large, bulky items conveniently. The bags are made from different types of fabric to enable them to stand up against variable climates. Their sturdy cross body strap allows the tote to rest comfortably on the lower back. While these spacious, multipurpose messenger bags serve as functional, expansive carrier satchels, lately they have transitioned into stylish, practical alternatives to the standard briefcase. Errand runners continue to rely on them for transporting goods, and now executives utilize leather messenger bags for carrying laptops, various electronic devices, and other small accessories. Regardless of who uses them, usefulness remains the primary purpose of the bags.
Advantages of Leather
Messenger bags crafted from fine calfskin leather are soft, rugged, and burnish with age, giving your bag a distressed, vintage look with a modern purpose. The natural imperfections in the gorgeous, smooth, full-grain cowhide leather exterior make each bag unique and one of a kind. The durability of leather is enhanced with reinforced stress points, making it nearly indestructible, attractive, and a fashionable piece of your daily business and casual wardrobe. Because treated leather withstands harsh weather elements, the combination of luxurious, soft leather and fine metals transitions effortlessly from work to the weekend.
Business, Casual, and Travel Designs
The sophisticated design of a classic messenger bag offers chic, contemporary style for anyone on the go. Padded straps adjust for a comfortable cross body fit or for wearing on the shoulder. Zipper pouches and buckle enclosures provide an extra layer of security to keep your business items neat, handy, well protected, and stylishly stowed. The divided and lined spacious central compartment affords ample space for taking your office with you when you travel. As a matter of fact, the interior generously accommodates documents, files, magazines, books, a tablet, and your laptop, all at the same time. Also, the design meets airline carry on requirements.
A Unique Blend of Function and Style
Carrying your office with you in style and comfort is effortless with a blend of casual trendiness and utility. Large central openings with numerous pockets are beneficial for stashing things of any size and shape. Flap-over construction and a fully lined interior provide a cell phone pocket, business and credit card slots, and pen sleeves. As previously mentioned, the main opening features a padded laptop pocket to accommodate your computer, and from the full-length zipper pocket in the back you have easy access on the go to papers, files, and other frequently needed items. With a familiar, timeless look, it offers fashion and function for day-to-day use.
A designer messenger bag constructed from leather is an ideal alternative to a traditional briefcase for young professionals. Regardless of how you commute to work, the numerous styles and types of messenger bag options make it effortless to choose the perfect one for you. When it comes to carrying your tablet, laptop, and business essentials in a single, compact package, a leather satchel is an appropriate, traditional, and professional look. Its simplicity makes an elegant statement without being pretentious. Now a fashion-forward urban icon, these bags go everywhere you do, especially if you ride your bike to the office!
August 16, 2014
In international trade and commerce, there are few cities which have had a big impact on foreign trade, and yet remained unrecognized, as Liverpool. When it comes to British ports, people history remembers Plymouth, Portsmouth, Poole, and a host of others. Liverpool unfortunately is not that famous outside of the United Kingdom. It is more famous as a center of pop culture. Musicians from Liverpool have had more number 1 singles on the pop charts, compared to any other city in the world.
The economic importance of Liverpool has waned a lot since the 1800′s. There was a time when it was earming more revenue as a city, compared with London. It is still an important city, with close to 500,000 residents. It also has a strong Premier League team, Liverpool FC. In economic terms, it is second only to Manchester in terms of popularity and success in the Premier League, but leads all other British teams in European championship wins.
The city has a thriving tourism industry, as well. It is not as popular as London, of course, or even Stonehenge, but it has its visitors. Visiting the city, you can stop by a Liverpool hotel and stay for a few days. There are a lot of hotels to choose from, and it is customary to stay a few days to a week. There are a lot to see in the city.
In recent years it has had its ups and downs, but it remains popular for its festivals. It hosts the largest street festival in Europe. It also hosts the largest free African and Brazilian music festivals in the UK. The local hospitality has everything going for it. In terms of culture, it is as close to a cultural melting as any in British Isles. It is home to the oldest Black community in the UK. It is also home to the oldest Chinese community in Europe. The Liverpool Chinatown gateway is the largest in Europe. It also has large Irish, and Welsh populations.
The current economy has also seen a change. It is now less of a maritime economy, and more of a service industry area. The architecture of the past few centuries are a testament to the continuous change and economic ups and downs of the city. It has an impressive skyline, mainly due to the office buildings which house the service sector.
August 14, 2014
Filing for bankruptcy might not necessarily be the best option for many business owners no matter how bad their business already is. For most business owners, saving their business and trying to get out of their financial trouble is still a much better choice. Though filing for bankruptcy has lots of negative repercussions, it is not necessarily the worst way out. In fact, filing for bankruptcy is still the best choice especially for those who have nowhere to go.
Filing for Bankruptcy May Protect You
When your business has already been burdened by debts, you might have a hard time paying them off. Worse, when you have very harsh creditors, you might be really scared. They might have threats here and there if you fail to pay them on time. Thus, even if you keep the company afloat, you live each day with fears and doubt. This is definitely not what you wanted for your life. Therefore, if you can go for bankruptcy filing and start over again, it could be a much better solution.
Take note that bankruptcy laws protect individuals and business owners against creditors who have very harsh policies. Yes, it could be embarrassing if you file for bankruptcy, but it is the only way for you to escape your financial problem and start over again. Sometimes, when you want to get out of a huge problem, you have to make certain sacrifices. If filing for bankruptcy is the only way out without necessarily exhausting all your finances, then let it be. After all, when you are down, you can start again to build your name and be on top eventually.
When you are interested in filing for bankruptcy, then you need legal assistance. Find people who can help you in every step of the way. There are experienced lawyers who specialize in bankruptcy related cases. They will help you starting from the very beginning until you can get out of the mess that you are in. if you are in Canada, you can check out Montgomery Bankruptcy Attorney here. They have already extended help to many business owners before. Don’t hesitate to give them a call.
August 9, 2014
The growth of the number of Internet users from all over the world is not showing any sign of slowing down. This is why companies from different industries promote their business online to reach these millions of users. Online marketing is vital for these businesses to promote their brand. If you’re starting to offer your products and services online, this is one of the things that you should consider.
While you have the option to do Internet marketing by yourself, this may not be ideal, especially if you’re very busy taking care of other things in your company. Moreover, there are professionals who know the ins and outs of this field like those from Sacramento. The best strategies can be designed and there’s a better chance of having successful campaigns. Here are different types of Internet marketing methods for online businesses.
An affiliate program may be used in order to track the number of referrals each affiliate brings. These affiliates may promote and direct your site or products and services on their blogs, own website or social media accounts. They will be paid depending on the number of referrals made. There’s usually a unique link or code that they use, which users click, to be directed to your site.
Many computer and mobile users regularly check on their e-mail accounts. This is why e-mail marketing is still one of the most popular Internet marketing methods used. You may use a program that collects information from users, which you can use to send information regarding your business. Some examples on how e-mail addresses are collected are through e-mail subscriptions and free e-book downloads that require users to enter the said information. Since not everyone may be interested in receiving these marketing campaigns, there should be an option for the recipients to unsubscribe.
Social Media Marketing
Social media sites are the top used sites online. Online marketers take advantage of their popularity by connecting to their users and building a relationship with them. This develops trust and loyalty.
SEO makes the business site more searchable online. Sacramento SEO experts can improve the ranking of your site so users would see it when they make a search that’s related to your page or business.
Even with your busy schedule, you can still ensure that your online marketing is taken cared of if you seek help from the professionals.